Reports to: Customer Service Manager
Company: Brennan & Co
The Brennan & Co Group, founded in Dublin in 1967, incorporates four companies – Brennan & Co, Brennan & Co NI, Brennan & Co SVS and Irish Power and Process Ltd. The Group is a market leader in the supply and servicing of equipment, reagents and consumables along with supply chain management to the Life Sciences, Healthcare, Industrial and Pharmacy sectors in Ireland, Europe and Asia.
At our heart we have always had a focus on our people. Our suppliers, our customers and our employees. We value innovation, exceptional customer service and quality in all we do.
We are a dedicated team of professionals who love what we do and the people we work with. Join us on our journey to grow our business while maintaining our core values of accountability, honesty, respect and communications.
Why This Role Exists
The Inside Sales Representative will play a crucial role in expanding sales to existing customers and generating new leads. This position requires a proactive individual with excellent communication skills and a strong sales acumen.
Key Responsibilities:
Develop and maintain relationships with existing customers to drive repeat or new business.
Identify and pursue new sales opportunities through lead generation and prospecting.
Manage sales enquiries and generate quotes
Conduct outbound sales calls against marketing campaigns.
Follow up on inbound enquiries.
Collaborate with the marketing and existing CSR team to achieve targets and objectives.
Maintain accurate records of customer interactions and sales activities in the CRM system.
Prepare and deliver sales presentations and proposals where relevant.
Stay informed about industry trends and market conditions.
Participate in marketing & customer service meetings and product training sessions.
Key Competencies:
Communication Skills: Ability to convey information clearly and effectively.
Customer Focus: Strong commitment to meeting customer needs and providing excellent service.
Sales Acumen: Proven ability to close deals and achieve sales targets.
Relationship Building: Ability to establish and maintain positive relationships with customers.
Problem-Solving: Aptitude for identifying issues and developing effective solutions.
Time Management: Efficiently manage time and prioritize tasks to meet deadlines.
Adaptability: Flexibility to adjust to changing market conditions and customer needs.
Team Collaboration: Work effectively with colleagues to achieve common goals.
Technical Proficiency: Comfortable using CRM systems and other sales tools.
Resilience: Ability to handle rejection and maintain a positive attitude.
Going the Extra Smile
Qualifications:
Bachelor’s degree in Business, Marketing, or a related field (preferred).
Previous experience in inside sales or a similar role.
Strong understanding of sales principles and techniques.
Excellent verbal and written communication skills.
Proficiency in Microsoft Office Suite.
Join us and be part of a team that is dedicated to making a difference in the healthcare industry. Apply now and help us drive success and growth!